We wish to inform you of an important change regarding our over-the-counter wire payment services. Effective 1 October 2024, we will no longer offer over-the-counter wire payments.
This decision has been made to streamline our services, allocate resources more efficiently and reduce manual input errors. Plus, this move is part of our continuous strategy to better utilize digital channels, reduce costs to CNB and customers, Go Green with less paper and making it easier for everyone to manage their finances online.
Benefits of Transitioning to Online Banking for Wire Payments:
- Time and Cost Savings: By utilizing online banking for wire payments, transactions can be initiated quickly and efficiently, leading to significant time and cost savings for both parties.
- Improved Accuracy: Manual payment input can result in errors and processing delays. Transitioning to online banking will minimize the risk of errors and ensure that payments are processed accurately and promptly.
- Streamlined Processes: Online banking enables automated processing and real-time tracking of payments, providing transparency and visibility into the payment process for all parties involved.
We apologise for any inconvenience this change may cause and appreciate your understanding as we strive to improve our services. Should you have any questions or concerns, please do not hesitate to contact us.
Thank you for your continued support and for making Cayman Capital Trust your bank of choice.